AileronService calls and after-hours capture
Every missed call is a missed RO. We start with outbound: confirmations, callbacks, and follow-ups an agent can place today. Inbound capture is scoped with you.
Auto dealerships
The service drive is where AI pays for itself.
You are being shown AI for phones, follow-ups, wholesale parts, and warranty submission. The demos are the easy part. Making it work inside your DMS, your BDC, and your parts counter is the job. We have done that kind of work inside clinics, schools, and job sites, not yet a dealership.
Where it applies
The workflows, in your words.
Appointment follow-ups and no-show recovery
Confirmations, reminders, and the call back to the customer who did not show. Same day, same voice, logged where your advisors already work.
Status updates while the vehicle is in the bay
Customers stop calling the advisor for updates when the update reaches them first.
Wholesale parts inquiries and quotes
Lookups, availability, and quotes answered from your catalog and inventory, with the counter person handling only the odd ones.
Warranty claim assembly and submission
The RO, the story, the labor ops, the photos, assembled into a claim that is right the first time. Fewer rejections, faster payment.
CSI follow-up and review requests
The right customer gets the right ask at the right time, and complaints reach a person before they reach a survey.
Proof
What we have already built that maps onto it.
We have not built for a dealership yet. These are adjacent systems, with where each ran and what it did.
| Your workflow | What we have already built | Result |
|---|---|---|
| Phones: outbound callbacks and structured capture | Voice agent that places outbound calls, asks a fixed set of questions, and saves the answers, for a multi-site education operator. Outbound only today. | Deployed, outbound only |
| Routine requests resolved without staff | Front-desk agents for scheduling, intake, and routine support, at a healthcare group | 80% resolved by agents |
| Follow-ups that do not slip | Commitment tracking, follow-up sweeps, and drafted replies across mail, chat, and meetings, in daily internal use | Runs every day |
| Claims assembled right the first time | Claims and denial-review agents over payer rules and documentation, at a healthcare group | Denials 12% to 1.5% |
| Documents assembled and submitted | Permit drafting, document assembly, response drafting, and approval tracking, for a multi-site education operator | Weeks to same-day. Not in daily use today. |
How an engagement runs
Small first. Numbers before rollout.
- 01One store, one workflow. Usually outbound callbacks or no-show recovery.
- 0230 days running beside your current process, with your advisors, in your systems. We scope the DMS connection with your IT before anything touches it.
- 03Before-and-after numbers in writing: calls captured, appointments kept, hours returned.
- 04Then the group. Same playbook, store by store.
Related work
The systems behind the table.
Front desk and revenue cycle run by agents
About 80% of scheduling, intake, and routine support requests resolved by agents. Claim denials fell from about 12% to 1.5%, about $400K a year recovered. AI carried about 85% of finance, operations, and compliance work.
Read the case: Front desk and revenue cycle run by agentsOutbound calls that schedule and capture answers
Deployed. Places outbound calls and records structured answers. Outbound only today; the same pattern covers appointment confirmations, no-show recovery, and status callbacks.
Read the case: Outbound calls that schedule and capture answersFollow-ups and commitments that do not slip
Running on a schedule every day. The same follow-up pattern applies to customers who have not called back.
Read the case: Follow-ups and commitments that do not slipBring one store and one workflow. We will show you the number.
Book a callNo deck. No obligation. You talk to the person who does the work.